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Improving internal communication

Internal communication can mean the difference between having a team that thrives or plummets.

Businesses with effective internal communication experience higher levels of productivity, have stronger working relationships and a positive workplace culture. Here are a few ways to ensure effective internal communication in the workplace:

Regular check-ins
Regular communication processes, such as a daily huddle or weekly conference call are effective in planning, discussing progress on projects and problem-solving. Making communication habitual ensures all employees are kept aware of what is happening in the business and are on the same page. Providing regular updates to employees also helps to save time searching for information and allows them to get involved in discussions about business changes and future plans.

Flat organisational structure
Hierarchies can be detrimental to effective communication. A flatter organisational structure means there are reduced layers of management between staff and senior management. Flat structures can result in faster communication and lower misunderstandings. Another advantage is that rules and regulations are less complicated which can lead to fewer conflicts.

Team activities
An essential element of successful teams is a strong sense of community. Creating opportunities for employees to get know each other by incorporating team-based activities and activities outside of work, i.e., business events, celebrating birthdays can help to foster closer teams.


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